| Author |
Messages |
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Craig
Posts:1
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| 11/10/2007 10:51 AM |
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I am going to try this forum in the hope that I will finally get some assistance. Can anyone help me please ?
>I have sent four emails to you. I really do
expect a reply. This is not the
>kind of customer support I would expect
from a company of your reputation.
>
> ----- Original Message -----
> From: "R Craig Scharp" <cmscharp1@verizon.net>
> To:
"Thayer Birding Software Technical Support"
> <techsupport@thayerbirding.com>
>
Sent: Friday, November 09, 2007 7:05 PM
> Subject: Fw: [ts
#BJM-90629-709]: Load/Run Problem
>
>
>> PLEASE RESPOND
THIS IS MY THIRD LETTER !!!!!
>>
>>
>> ----- Original
Message -----
>> From: "R Craig Scharp" <cmscharp1@verizon.net>
>>
To: "Thayer Birding Software Technical Support"
>> <techsupport@thayerbirding.com>
>>
Sent: Sunday, November 04, 2007 3:42 PM
>> Subject: Re: [ts
#BJM-90629-709]: Load/Run Problem
>>
>>
>>> My
disc says v9.3.1. Does this mean that the problem is not in my system
>>> ? Does this also mean that I will not have access to the progam
because
>>> "this may take a while for us to fix" ? How long is "a
while" ? I
>>> really, really want this program to work for me.
Please help me.
>>>
>>> Craig
>>> -----
Original Message -----
>>> From: "Thayer Birding Software Technical
Support"
>>> <techsupport@thayerbirding.com>
>>>
To: <cmscharp1@verizon.net>
>>>
Sent: Sunday, November 04, 2007 11:31 AM
>>> Subject: [ts
#BJM-90629-709]: Load/Run
Problem
>>>
>>>
>>>> If your disk says
v3.9.1, then this may take a while for us to fix.
>>>> If your
disk says 3.9 or 3.9.0, then send me your mailing address and
>>>> we can see if the slightly newer version fixes the
problem/
>>>>
>>>> Good
birding,
>>>>
>>>> Pete Thayer
>>>>
Thayer Birding Software
>>>>
>>>>> IP:
72.236.192.234
>>>>>
>>>>> While loading the
program I receive the following error; "Could not
>>>>> open
connection to database" After the program finishes loading, and I
>>>>> attempt to open it I receive the following error:"The
>>>>> Microsoft.Jet.OLEB.4.0 provider is not registered on
the local
>>>>> machine" After choosing the "Repair" option
on the setup screeen and
>>>>> trying again to open the
program, I receive the following error:
>>>>> "Object
Reference not set to an instance of an object" I have
>>>>>
uninstalled, turned off my virus program, and tried reinstalling, but
>>>>> I am still receiving these messages. What can I do to
correct this
>>>>>
situation?
>>>>>
>>>>>
>>>>>
C.Scharp
>>>>>
>>>>>
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jeanb
Posts:1
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| 12/04/2007 12:01 AM |
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| I'm having the exact same problem. Any answers???? |
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