Welcome to the Thayer Birding Software Help Desk. Here you will be able to find answers to your questions quickly and easily through our FAQs or by submitting a Help Desk ticket for more technical questions.

Having difficulty? First, refer to our Knowledgebase / FAQ section. 95% of all questions are answered there. Solve your problem quickly and easily so you may begin using your software immediately. We strongly recommend searching this section before submitting a Help Desk ticket.  [Sorry, phone support is not available.]

You can watch the Video Help Tutorials to learn even more.

Do you need help re-registering your v3.0 or v3.1 software?

 Ask others at the User's Forum
(You need to be logged in to this web site to post on the Forum)

When using the software, click Help to access the User's Manual on the CD. 
Most questions are answered there. The User's Manual also describes how each section of the program works.

 

 

Click here for the Help Desk

At the Help Desk you may "Open a Ticket" if you have an especially difficult question or you are really stuck. 
You do not need to "log in" to the help desk.
When you go to the Help Desk, click "Open a Ticket"