Error 2738 - Cannot Access VB Script run time for Custom Action.
Problem: Raven Lite installed, but when install got to the efield guide, I got an error message #2738 that said it could not access the VB script run time for custom action.
Solution: This is a very common issue where the vbscript.dll file is not properly registered on your computer. Hundreds of computer software programs run into this issue as they try to install. So you are not alone!Note that this file is not part of the Thayer Birding Software installation and should already be on your machine. (In fact, it probably is - it is just registered in the wrong place.) The following steps should fix the problem:
The VBScript engine can be quickly registered by following these steps:
Run Command Prompt as administrator:
Run the following command:
If you are using the 64-bit version of Windows:
Type regsvr32 vbscript.dll into the Command Prompt and hit Enter.
Then try installing the Thayer Birding Software program again. It should work this time. If it does not, then try running the McAfee removal utility (see below)
Start Menu -> All Programs -> Accessories
Right click on Command Prompt and select Run as administrator
If you are using the 32-bit version of Windows:
Type cd %windir%\system32 into the Command Prompt and hit Enter
Type cd %windir%\syswow64 into the Command Prompt and hit Enter
McAfee Anit-virus Software Issues:
McAfee Anit-virus software is often loaded onto new computers at the factory.
Comcast also provided this for free to its subscribers a year or two ago.
If you now use another anti-virus product, you probably uninstalled the McAfee software (or it may still be in your computer.)
Alas, the ininstall was not as clean as you (or McAfee) would have liked.
If you have uninstalled a preinstalled McAfee software from your computer, download the McAfee Consumer Product Removal utility here
Save the file, e.g. on your Desktop > double click on the file and follow the instructions on the screen.
For Windows Vista and Windows 7 users, right-click on the file and choose Run as Administrator.
Once the process is completed you will recieve a message that the cleanup has been successful. Reboot your computer.
Then try installing the Thayer Birding Software program again. It should work this time.