Cannot Install on Drive Other than C Drive

Problem: I purchased version 4, Birds of North America. I am having trouble loading it on my computer. My C drive is relatively full. I have a permanent external drive hooked up. The program asks if I would like to change destination and I type in L drive where there is lots of room. We carry on with the program installation until a window opens stating "there is not enough room to load the program". It shows three drives. with the C drive highlighted showing not enough room to load program. It also shows the unhighlighted L drive which has tons of room. No matter how many times I try to change destination, it automatically tries loading on the C drive. Everything I have on the C drive is pretty much there for day to day use, such as windows, office etc. Why does it ask for the change, but not allow the change?

Solution: I talked at length with our chief programmer about this. Unfortunately, I don’t know that there is much we can do about installing on another drive at the moment. To keep in line with industry software installation guidelines, the installer installs to standard locations on your computer (i.e. C:\Program Files and C:\Program Data depending on the Operating System). If you check your installed software – most (if not all) of your applications reside in these common locations. This is standard (and recommended) practice. Since the standard locations are on your C: drive, there isn’t much we can do at this point. The only thing I would recommend is doing a minimal install and have the media run from the DVD.

We will be looking into this in the near future, but after a lot of research, we are 99% sure that our program (and any other software program) should be installed to the C drive - especially for Windows based computers. In light of this, we obviously need to look at modifying our current program to allow installation on the C drive only.

This means that the solution is for users with full C drives to clean up their C drive. Start by moving larger video and image files to another drive. You might also consider installing a larger C drive on your computer. [ I know this sounds like arrogance on our part -- but it really is the correct solution.]

Properties ID: 000235   Views: 247   Updated: 2 years ago